YOUR RIGHT OF RETURN

You may return the delivered goods
within a period of two weeks
without giving reason
using our pickup service
or by sending the goods back yourself.

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FREE OF CHARGE PICKUP SERVICE
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We pick up the goods again directly from you!
The easiest and quickest way for you is to ring or send us
an email letting us know when you would like us to come.
We will then take care of the pickup.

This return period begins at earliest upon
receipt of the goods and being informed.
Only in the case of goods which are not able to be packaged and sent
(e.g. bulky goods) are you able to extend the right of return
with an explanation in the form of text, e.g. by letter, fax or emai
The timely sending of the goods or an extension of the right of return is all
that is required to keep within this deadline.
Return of goods is always undertaken at our risk and expense.


The return of goods or the extension of
the right of return should be directed to:
Service@BvL.com

BvL.com GmbH, Müllerstraße 138d, 13353 Berlin.
In the case of a valid return
then services and goods which have been mutually received
are to be compensated and, if applicable, benefits drawn
(e.g. advantages from usage) are to be returned. Compensation
can be claimed if deterioration of the goods has taken place.
This is not valid if the deterioration of the goods can be put down solely
to their testing - as would have been possible in a shop. Moreover, you can
avoid being liable for compensation if you do not use the goods as an
owner would and avoid doing anything that could affect their value.

***
The management of
BvL.com
Müllerstr. 138d · 13353 Berlin (Germany)
Managing Director Ralph-Norman von Loesch
Register of companies, local court Berlin-Charlottenburg
HRB 83599 · USt-IdNr.:DE219480941
Toll free in Europe
Telephone 00800 - 285 22 555


eMail
Service@BvL.com